Privacy policy

01What we collect from shop owners

Your name, WhatsApp / phone number, shop name, category, area, delivery address, logo, and the buttons and links you ask us to put on your page. If you pay us by UPI, we keep the payment reference and the payer name your UPI app shows us.

We use this to build and run your page, send your page link and owner login, remind you when your plan is ending, send your report link, and answer your questions.

02What we collect when someone scans a shop's page

Unless you join a punch card (see below), only anonymous usage: that a visit happened, the day and time, where it came from (the QR, an ad, Instagram, Google or a shared link), the kind of phone (Android, iPhone, desktop), the referring app, and which buttons were tapped during that visit.

To tell one visit from the next, the page makes up a random number each time it opens and forgets it when you leave. It is not stored on your phone, it is not a cookie, and it is never linked to who you are.

We do not ask scanners for a name, phone number or email unless they choose to join a punch card, and we do not build profiles of individual people. Unless you join a card, we do not know who you are.

03Digital punch cards

Some shops offer a digital punch card on their page. Joining is your choice. If you join, we store your mobile number, your name if you give one, your punches and rewards, and when and by which staff member each punch was added.

A cookie on your phone keeps your card open between visits. It lasts up to 400 days, renews when you visit, and is used only for your card, never for advertising.

The shop can see your number and name to run the card, and may message you about it. We store them to run the service, and only our staff can reach them. We do not sell them or use them for our own marketing.

You can delete your card at any time from the card itself. That erases the card, its rewards and its history. The shop can also delete it, and it goes if the shop is permanently deleted.

04Cookies and similar storage

Owners who log in get a sign-in cookie so they stay signed in. The shop pages we build for our customers (goodscan.in/s/...) never use advertising or tracking cookies.

On this website (goodscan.in) we use Meta Pixel to measure our own ads, but only if you choose Accept on the cookie bar. If you choose No thanks or ignore the bar, the Pixel does not load.

When the Pixel runs, Meta receives which pages of this site you open, when you tap a WhatsApp button, and technical details such as your browser, device and IP address, and it may set its own cookies (_fbp, _fbc). We use this only to see which ads bring shop owners here and to show our ads to similar people. We do not send Meta your name, number or email. Meta handles this data under its own privacy policy (facebook.com/privacy/policy).

To change your choice, use "Cookie settings" at the bottom of any page on this site. Choosing No thanks or Opt out stops the Pixel and removes Meta's cookies from this site. You can also manage ads in your Facebook or Instagram ad settings.

If you reach this site from one of our ads, the WhatsApp message you start to us ends with a short note such as "(via Instagram)", so we know which ad worked. You can see it, and delete it, before you send.

05Who we share data with

Only service providers who help us run the service: hosting and database (Railway and Supabase), WhatsApp (Meta) when we message you, our print shop and courier (your shop name, delivery address and phone number, to make and deliver your standee), Google (to find your shop's listing and rating), and Anthropic (your shop's name, type and a short description, when we use AI to suggest a page design). If you allow it, Meta also receives website activity through Meta Pixel, as described above. They may process data only for these purposes. If you join a punch card, the shop that runs it can see your details, as described above. We do not sell personal data.

We may disclose information if the law requires it.

06How long we keep it

We keep owner details while your plan is active and for as long afterwards as the law or a dispute requires. Anonymous scan statistics are kept as part of your shop's history. When a shop is permanently deleted at its owner's request, its data is erased, except the retired address, which is kept so it can never be reused.

07Your rights

You may ask to see the personal data we hold about you, correct it, download it, or have it erased, and you may withdraw consent. Owners can download their page data from their login. For anything else, message us and we will respond within a reasonable time.

08Security

Data is stored with reputable hosting providers, owner logins use signed, expiring links, and access to our console is restricted to our staff. No system is perfectly secure; if a breach affects you, we will tell you as the law requires.

09Children

The service is meant for businesses. We do not knowingly collect personal data from children.

10Grievances and contact

For privacy questions or complaints, contact us via trygoodscan@gmail.com or WhatsApp. Our details are on the Contact page.

11Changes

If we change this policy we will update the date above and, for material changes, tell owners on WhatsApp.